**Octane Wholesale Update – FTTC Fibre Connect & Wholesale Pricing Changes **

From 2 July 2026, Octane Wholesale will introduce updates that simplify FTTC Fibre Connect upgrades and reduce wholesale costs for Service Providers.

Key changes include the removal of NBN's High-Speed Tier requirement for eligible FTTC to FTTP Fibre Connect upgrades, allowing customers on any eligible FTTC speed tier to upgrade to fibre.

In addition, Octane will no longer pass on NBN's one-off Port Reactivation and Service Transfer fees, helping reduce customer acquisition and transfer costs.

These changes will be available following the v3.193 Octane Wholesale deployment on the evening of 1 July 2026. No action is required for Service Providers using the standard Octane ordering journey, while API users should review their ordering processes.** **

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Read the full bulletin for more information on these enhancements, implementation dates, and how they may impact your ordering experience, details can be found here

**Telstra Wholesale Mobile Coverage Compliance Changes – Action Required by 30 June 2026 **

Telstra Wholesale is introducing changes to how mobile network coverage is displayed and described to comply with the Telecommunications (Mobile Network Coverage Maps) Industry Standard 2026.

While there are no changes to the underlying network or customer experience, all service providers offering Telstra Wholesale mobile products must update their websites and marketing materials by 30 June 2026.

Key actions include updating your coverage statement, ensuring a compliant Telstra Wholesale coverage map is embedded on your website, removing non-compliant coverage claims, and reviewing marketing content to align with the latest guidelines.

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Read the full bulletin for a detailed overview of the required changes, compliance obligations, and the steps you need to take before the deadline, details can be found here

API Updates

We've introduced a number of enhancements across our APIs to improve functionality, increase flexibility, and provide a better integration experience. These updates include changes to our Mobile Service APIs, allowing you to identify mobile service types directly from API responses, as well as enhancements to the Replace SIM Card API, including an eSIM QR code delivery fix and a new optional email notification parameter.

Some of these updates may require you to review your existing API integration ahead of the release date, while others are automatic improvements that require no action.

Select an article below to learn more about each update, key implementation dates, and whether any changes are required on your side.

API update on New Mobile Service Type Information can be found here

API update information on replace SIM effective 3 June can be found here

Upcoming NBN TC-4 Wholesale Pricing Update

Following NBN’s recent wholesale pricing changes, updated **TC-4 wholesale pricing will take effect from Sunday 28 June (Billing Statement 286). **

These adjustments reflect increases to NBN AVC wholesale charges and ensure continued alignment between underlying NBN input costs and your wholesale pricing.

We recognise that wholesale price changes may impact your business and customers, and we are committed to providing clear notice and transparency to support your planning. Updated price books are now available via your Account Manager to assist with transition planning.

What you need to know:

• Updated price books available from Friday 29 May

• New pricing applies from 28 June (Statement 286)

• Retail pricing updates should be completed prior to 28 June to be reflected in Statement 286 (covering 28 June – 27 July)

Please read the full article for detailed pricing changes, timing and implementation, the details can be found here and help ensure smooth implementation.

Important proposed regulatory changes in Australia – draft code release

Consultation Open: Proposed Scams Prevention Framework

The Australian Government has released draft codes and rules for consultation under the proposed Scams Prevention Framework (SPF), which is expected to introduce significant new obligations across the Telecommunications, Banking and Digital Platform sectors.

Given the potential impact on Service Providers, we strongly encourage customers to review the proposed framework and consider providing feedback before submissions close on 25 June 2026.

Our regulatory team is currently assessing the draft requirements and their potential implications for our customers. We will provide further guidance, key insights and an opportunity to contribute feedback through an upcoming survey, which will help inform our formal submission to Government.

This is an important consultation that could shape future scam prevention obligations across the industry. Read the full article for consultation details, key dates and information on how to participate here

**Fibre on Demand (FoD) Now Available in Octane **

**New Feature NBN Fibre on Demand (FoD) Ordering **

Fibre on Demand (FoD) ordering is now available in Octane, enabling eligible FTTP upgrade orders to be submitted directly through the NBN ordering journey without requiring the existing copper service to be transferred into Octane first.

Service Providers should be aware of important customer responsibilities relating to existing copper-based services, including the need for customers to arrange cancellation of their legacy service with their current provider once the FTTP service is activated.

Additional information is available regarding eligibility, ordering requirements, operational considerations, and customer acknowledgements. Further enhancements, including visibility of nbn summary notes, are also planned for upcoming releases.

Read the full communication for important information and ordering requirements. can be found here

SMS Sender ID Changes & Regulatory Alignment

Upcoming changes to SMS Sender IDs for Telstra Wholesale and Octane mobile services will take effect from 9 June through to 1 July, with all notifications transitioning to the sender ID “MOBILESVCS.”

These updates align with new ACMA regulations requiring registered and verified SMS sender IDs from July 2026 to help prevent impersonation scams and improve trust in business messaging. Customers and partners should review the upcoming changes and prepare for the transition to ensure continued message delivery and compliance.

Full details of the recent communications can be found here

SMTP Email Service Discontinuation – Important Update

Dear Service Providers,

We’d like to let you know that our SMTP email service will be discontinued on Wednesday, 4th November 2026.

After this date, any emails sent via the SMTP service will no longer be processed or delivered.

What this means for you and your customers

If you have customers currently using this service, they will need to move to an alternative SMTP provider ahead of the shutdown date.

To help ensure a smooth transition, we recommend:

• Reviewing your services to identify any customers using the SMTP email service
• Letting impacted customers know about the upcoming change
• Supporting them in selecting and moving to a new SMTP provider
• Updating systems, applications, or devices before Wednesday, 4th November 2026.

Need support?

If you need help identifying impacted services or guidance during the transition, your Account Manager is available, or you can raise an Assist Ticket.

We appreciate your support in helping ensure a smooth and seamless transition for your customers.

Full details of the recent communications can be found here